Frequently Asked Questions

Absolutely. Westpointe Dental is always pleased to welcome new patients. Whether you are new to the area or looking for a new dental provider, our team is here to help you get started with personalized dental care.

No. A referral is not required to book an appointment at Westpointe Dental. Whether you are looking for a new dental office or need treatment for a specific concern, you can contact our team directly to get started.

Yes. Westpointe Dental accepts the Canadian Dental Care Plan (CDCP). If you are eligible for the program and have questions about your coverage or appointments, our team is happy to help.

Visit Canada.ca/Dental to review eligibility criteria and to see if you qualify for CDCP.

Yes. For most insurance plans, we can submit claims directly to your provider on your behalf. Direct billing helps simplify the payment process and reduce paperwork for our patients whenever possible.

We work with many insurance providers and plans. Since coverage details vary, we recommend checking directly with your insurance company to understand your specific benefits. If you have questions about your coverage or claims, our team will be happy to help.

For your first visit, please bring any relevant insurance information, a list of current medications, and any dental records or X-rays you may have from a previous provider. Arriving a few minutes early can also help create a smooth check-in process.

The recommended frequency of dental visits varies from person to person and depends on your individual oral health needs. Many patients benefit from regular examinations and professional cleanings every six months, while others may require more frequent visits. Our team will recommend a schedule that is appropriate for you.

If you are experiencing a dental emergency, such as significant tooth pain, swelling, a broken tooth, or a knocked-out tooth, please contact our office as soon as possible at (403) 270-9577. We will do our best to assess your concerns and arrange care as quickly as possible.

Yes. Westpointe Dental offers both Zoom^® in-office teeth whitening and take-home whitening options. During your consultation, we can discuss which treatment may be most appropriate for your goals.

For your convenience, we accept a variety of payment methods and offer direct insurance billing to many providers. If you have questions about insurance coverage or office policies, our team is happy to assist.

Yes. Westpointe Dental is conveniently located in Kensington and offers easy access for patients visiting our office. If you have questions about finding the clinic, our team is happy to provide directions and assistance.